CHAPTER 5

Organizational Structures that Support Strategic

 Initiatives

IT Roles and Responsibilities 

•Information technology is a relatively new functional area, having only been around formally for around 40 years

•Recent IT-related strategic positions:

•Chief Information Officer (CIO)

•Chief Technology Officer (CTO)

•Chief Security Officer (CSO)

•Chief Privacy Officer (CPO)

•Chief Knowledge Office (CKO)

•Chief Information Officer (CIO) – oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives

•Broad CIO functions include:

•Manager – ensuring the delivery of all IT projects, on time and within budget

•Leader – ensuring the strategic vision of IT is in line with the strategic vision of the organization

•Communicator – building and maintaining strong executive relationships

•Chief Technology Officer (CTO) - responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT

•Chief Security Officer (CSO) - responsible for ensuring the security of IT systems

•Chief Privacy Officer (CPO) - responsible for ensuring the ethical and legal use of information 

•Chief Knowledge Office (CKO) - responsible for collecting, maintaining, and distributing the organization’s knowledge

¨Average CIO compensation by industry

¨What concerns CIOs the most

¨Skills pivotal for success in executive IT roles

•The Gap Between Business Personnel and IT Personnel

•Communications gap between the business personnel and IT personnel

Improving Communications

Organizational Fundamentals –
Ethics and Security

Ethics

ETHICALLY QUESTIONABLE 

1.Individuals copy, use, and distribute software.

2.Employees search organizational databases for sensitive corporate and personal information.

3.Organizations collect, buy, and use information without checking the validity or accuracy.

4.Create and spread viruses that cause trouble

5.Individuals hack into computer system to steal proprietary information.

6.Employees destroy or steal proprietary organization information such as schematics, sketches, customer lists, and reports.

Ethics – ISSUES AFFCETED BY ADVANCES TECHNOLOGY

¨One of the main ingredients in trust is privacy

¨Primary reasons privacy issues lost trust for e-business

PRIVACY 

Security

Security Issues in Organization

Security – protection - privacy 

¨Incurred a lots of investment

¨http vs. https

¨Sharing status, photos at Facebook, Twitter, MySpace

Security